ResumeLance FAQs
Q. Why should I pay for a professional resume-writing service when I can create my own resume?
A. Your resume is how you market yourself to potential employers. Think of it this way: if you owned a retail business, would you try to do your own marketing and advertising, or would you hire a professional who specializes in retail marketing? Chances are, you would do the latter. The same applies to resumes. Our professional resume writers are experienced in crafting powerful career documents for all employment levels – encompassing executives, managers, professionals, and staff spanning multiple industries and professions. In short, you could leave your career marketing to chance … but why would you want to?
Q. What is your process?
- STEP ONE – ORDER: Purchase resume writing service
- STEP TWO – INFORMATION: Provide information about your career history. You'll first receive (via e-mail), complete, and return resumelance questionnaire. It is designed to help us serve you, our resume questionnaire pinpoints your career objectives, achievements, and skills so we can provide you with a strong, high-impact, and compelling resume materials. We'll then follow-up with a call to wrap up any loose ends.
- STEP THREE– DELIVERY: Receive your initial drafts of all resume materials within 3 - 5 business days after the date of your initial order.
- STEP FOUR – EDITS / COMPLETION: Review your professionally written resume and request up to 3 revisions within 30 days. Of course, we aim to make the first draft of your resume perfect. But if any revisions are needed, you have 30 days to request up to 3 rounds of revisions – at no extra cost. And because of our streamlined communications process, we guarantee any edits will be completed and the documents returned to you within 48 hours.
Q. Will I be able to talk with the resume writer directly?
A. Critical to creating a results-getting resume is taking time to understand you, your experience, your goals, and your strengths. We recommend electronic communication as this eliminates errors in transmission while helping streamline our service to you. If electronic means fall short, however, a call can be scheduled. Whether through e-mail or through phone, our resume writers have had great success communicating with customers to gain an understanding of each person’s unique abilities and ambitions.
Q. Do you offer a money-back guarantee?
A. At ResumeLance, we pledge that your professionally written resume package will be accurate, clear, compelling, and unique. We do not, however, offer refunds.
Q. I’m directly out of college and have little or no work experience – can ResumeLance still create a resume for me?
A. Yes! Our resume writers have experience writing resumes and career-related documents for individuals at all career levels – from those just entering the job market to senior executives with work histories spanning multiple decades.
Q. What if I don’t currently have a resume?
A. Not a problem! We know what questions to ask about your prior work and / or life experience. And from this information, we will create a resume and accompanying career documents.