At ResumeLance, it is our number one priority that you have a happy, easy and stress-free experience. That is why we are fully committed to protecting the privacy of all our clients at all times. We focus our utmost efforts on ensuring a secure and comfortable online experience for you. Because we realise that the nature of our work is highly personal and we ask you to share a significant amount of personal information, we would like to describe clearly and in detail the type of information we will collect from you and how we will use it.
When you purchase a product from ResumeLance, we will ask for your contact details to communicate with you throughout the process of preparing and delivering your order. Information such as your name, email address, phone number and physical address will be collected. We will also ask you to share all your career-related details and additional personal information through the form of an existing CV or questionnaire in order to prepare your CV related order. To complete a purchase online and through a credit card, your credit card details and billing address will be collected. Such details are protected through Secure Socket Layer (SSL), a protocol used to ensure the secure encryption of your information over the internet.
ResumeLance is the sole owner of all the information we collect from you and we will not disclose, sell or rent out this information to any third party without the explicit consent from your end at time of collection. Because ResumeLance employs individuals and service providers who carry out internal business functions on our behalf, access to this information may be shared to allow us to deliver our products and services to you. These providers such as those handling our credit card and billing transactions, hosting our web servers and site operation systems or carrying out data analysis for us, are not permitted to share or disclose any information protected under confidentiality agreements with ResumeLance. We take privacy and confidentiality of client information very seriously and we ensure that all industry standard techniques are employed at all times to protect against unauthorized access to all data stored.
When you browse ResumeLance, information on your browsing experience is stored through the use of “Cookies”, these are small data files placed on your computer to help us personalise every client’s experience on our website to deliver faster and more updated, relevant and catered services to you with more direct communication. Cookies can be disabled online however no personal information about your personal identity is ever contained within our cookies, they are simply used to enhance your experience online with us and prevent fraud and troubleshooting issues. The technical information generally collected when you browse online include areas of our site that you have visited, what services you accessed, your IP address, access times and referring website domain names.
General collective information on user browsing habits on ResumeLance is collected. Such data is used anonymously and in aggregate to analyse the use of our resources and functionalities online in order to create a better overall experience on ResumeLance and a more technically efficient one.
Because we like to keep you informed on all our updates, any policy changes will be posted on this page regularly and if necessary, we will circulate notifications to all our clients.
Thank you for trusting ResumeLance!