All CV and Profile writing orders as well as CV Evaluations and Cover Letter orders purchased with ResumeLance are processed within five (5) business days for standard delivery on a first-come first-served basis, however, at peak times, service may take longer to be delivered to the client. Such a delay will not constitute grounds for a refund. For express delivery orders, orders are processed and delivered within three (3) business days. Customers have up to fourteen (14) days to review their CV service, during which time they may follow up with any questions and request revisions. Up to two (2) rounds of revisions are permitted. After a maximum of two (2) rounds of revisions, the Career Consultant will send the client the final draft of the CV service purchased, and the service will be considered successfully delivered.
All amounts payable by the client must be received in full prior to the commencement of CV service. The client will be responsible for the payment of any present or future sales, use, excise or other similar tax (excluding taxes based on ResumeLance’s net income) applicable to the services hereunder. Amounts paid hereunder are non-refundable.
ResumeLance makes no warranties, expressed or implied, including the warranties of merchantability, fitness for a particular purpose or non-infringement with respect to its CV services, or the functionality, performance or results of use thereof. In light of the above, the client further acknowledges that:
a. ResumeLance is not and may not be involved in any means in any transaction between client and employers.
b. ResumeLance has no control over the safety, legality or accuracy of the information posted by clients on their CVs, cover letters, CV evaluations, or other material posted by the client. Similarly, ResumeLance has no control over the ability of employers to offer interviews and/or employment opportunities or the ability of clients to fill job openings. ResumeLance makes no representation about the truthfulness, accuracy, reliability, completeness, or timeliness of any CV and/or cover letter and/or CV evaluation and cannot be responsible for the form, content and accuracy of any CV, cover letter, CV evaluation or other material submitted by client to employers.
d. ResumeLance makes no warranties that the client will obtain interviews and/or employment via our CV Services. In the event that the client has a dispute with an employer, the client agrees to release ResumeLance, its agents and employees from any claims, demands and damages (actual and consequential, direct and indirect) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
e. ResumeLance does not warrant that the site and/or CV Services will operate error-free or that the site and/or CV Services and its server (or any software and materials accessible through the site) shall remain free of computer viruses or other harmful mechanisms. It is agreed between the Parties that if the use of the site and/or CV Services results in the need for the client to service or replace equipment or data, ResumeLance shall not be responsible for those costs.
f. In no event shall ResumeLance be liable for any damages including, without limitation, direct, indirect, punitive, special, incidental and consequential damages, lost profits, or damages resulting from lost data arising out of or in any way connected to the use or inability to use our website and/or CV Services (or any linked sites) and the material or for any information, software, products and services through the website, whether based on warranty, contract, tort, or any other legal theory, and whether or not ResumeLance is advised of the possibility of such damages.
(a) The client will indemnify ResumeLance and its respective officers, directors, employees and agents (each, in such capacity, an "Indemnified Party" and, collectively, the "Indemnified Parties"), from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising or resulting from (i) a breach by client of this Agreement or of any representation, warranty, covenant or agreement contained herein, or (ii) the provision of any material to the site by or on behalf of the client, including but not limited to claims of breach of third party intellectual property rights. For purposes of the foregoing indemnity, the parties acknowledge that the following items will not constitute material provided to the Site by or on behalf of ResumeLance: all job postings and listings, all CV, all cover letters, all CV evaluations, all chat room submissions, all message board submissions and all materials submitted by or on behalf of the client.
Notwithstanding anything to the contrary contained in this agreement, (a) ResumeLance will not be liable to any other party (nor to any person claiming rights derived from the other party’s rights) for incidental, indirect, consequential, special, punitive or exemplary damages of any kind including lost revenues or profits, loss of business or loss of data – arising out of or in connection with this agreement or the services provided hereunder (including without limitation as a result of any breach hereof), regardless of whether the party liable or allegedly liable was advised, had other reason to know, or in fact knew of the possibility thereof and (b) ResumeLance’s maximum liability arising out of or in connection with this agreement of the services provided hereunder, regardless of the cause of action (whether in contract tort, breach of warranty or otherwise), will not exceed the amount paid by the client to ResumeLance hereunder.
ResumeLance specifically prohibits any use of the site, and all users agree not to use the website, for any of the following: (a) Posting any incomplete, false or inaccurate biographical information or information which is not your own accurate CV (living individual seeking employment on a full-time or part-time basis on his or her own behalf). (b) Impersonating any person or entity, including but not limited to a Company official, forum leader, guide or host or falsely stating or otherwise misrepresenting your affiliation with a person or entity. (c) Posting or transmitting any content that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements). (d) Posting any franchise, pyramid scheme, club membership, distributorship or sales representative agency arrangement or other business opportunity which requires an up front or periodic payment, pays commissions only (no significant salary), requires recruitment of other members, sub-distributors or sub-agents. (e) Posting or transmitting any unsolicited advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation or any non-CV information such as opinions or notices, commercial or otherwise. (f) Transmitting, posting, distributing or storing any message, information, data, text, software or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, sexually-explicit, libelous, hateful, racially, ethnically or otherwise objectionable to another user or any other person or entity. (g) Posting or transmitting any content that contains viruses or corrupted data, trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information. (h) Deleting any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature. (i) Using the wesbite’s communication features in a manner that adversely affects the availability of its resources or other users (e.g., excessive shouting, use of all caps, or flooding continuous posting of repetitive text). (j) Uploading, transmitting or posting any content or using the website in any manner that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party or violate the privacy, publicity or other personal rights of any third parties. (k) Responding to any employment opportunity on the Web Site for any reason other than to apply for the job. Communications soliciting the employer's business by our competitors are prohibited. (l) Printing out or otherwise copying or using any personally identifiable information about employees or business information about employers. Unsolicited e-mail, telephone calls, mailing or other contacts to posting individuals and companies are prohibited. (m) Reselling or assigning your rights or obligations under these Terms and Conditions of Use. (n) Making any unauthorized use of the website. (o) Violating any applicable local, state, national or international law or regulation.
Notwithstanding anything to the contrary contained herein, the client will not use or attempt to use, and will cause each party under the client’s control not to use or attempt to use, any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, avatars or intelligent agents) to navigate or search the website and other than generally available third party web browsers (e.g. Netscape Navigator, Microsoft Explorer). This Agreement (i) constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes any previous oral or written arrangements or understandings relating thereto as well as any purchase orders not supplied by ResumeLance that have been or may from time to time be submitted by the client, (ii) may be signed in counterparts, (iii) will be governed by the laws of the United Kingdom (other than the conflicts of laws provisions thereof), (iv) may not be amended, terminated or waived orally, and (v) may not be assigned or resold, in whole or in part, directly or indirectly, by operation of law, merger, asset or stock sale or transfer or otherwise, by either party, except to a party controlling, controlled by or under common control with the assigning party, provided that written notice of any such permitted assignment will be given to the non-assigning party prior to any such assignment and provided further that the assignor will remain jointly and severally liable with the assignee for all obligations of the assignor and assignee hereunder, regardless of whether such obligations arise prior to, at, or subsequent to the assignment. Notwithstanding the foregoing, the client will use all products and services purchased hereunder solely for its own internal business purposes and will not resell or transfer to any third party any product or service provided by ResumeLance to the client hereunder. Any terms of this Agreement that may be invalid will not affect the validity of enforcement of the remaining valid terms of this Agreement. The terms and conditions of this Agreement may not be amended without the affirmative written consent of both parties. All notices given hereunder will be given by first class mail, return receipt requested, or overnight courier, to the respective address set forth herein, and will be deemed given upon actual delivery thereof. The headings used herein are for ease of reference only and will not be used to construe or interpret the provisions of this Agreement.